CRM
Member 360.
One profile that every door, till and table writes to.
Every scan, sale, ticket, booking and redemption lands on the same member record. Open a member and see their spend at each venue, their points, the perks they used, their check-ins, tables and tickets, in one place.
- Redeemed welcome drink · Rooftop barSat
- Ticket ×2 · Saturday house nightSat
- Booked VIP 3 · party of 8Tue
- Day pass · sold at RestaurantFri
What is in the box
Built today. Coming, marked as coming.
Spend per venue
What a member spent at each venue, from the payments the venues took.
The points ledger
Every point with its reason and the venue it came from.
Perks used
Every redemption with its venue, its redemption point and the window it was valid in.
Visits, tables, tickets
Check-ins, bookings with their table, and tickets, newest first.
Where they came from
Each member carries a public code, the referral that brought them and the acquisition source.
Points by hand, with a reason
Managers can award points with a reason that shows on the ledger.
Leaving properly
A member can delete their account from the app; the profile is anonymised and the tax records stay.
- Groups, tags and notes, and discounts by group that the till applies on its own, will come with the CRM discount resolver.
- Messages to members on LINE will come with the messaging outbox, each send approved by a person.
Pairs with
Ready when you are
Run the whole night.
One demo, your venues, your numbers. Tell us about your doors and we will walk you through a live till.